Computer Networking Solution Services

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Convergence Variables, Inc. is proud to be associated with CrossLoop. We are a CrossLoop provider initiating innovation. Double left click the "See Profile" button on the CrossLoop widget on the right-hand side of this page and our IT helpdesks will provide instant remote support for your client, network, or server maintenance issues

Convergence Variables’ IT Services plan combines many of the benefits of our Managed IT Service plans with the flexibility of a pay-as-you-go service - all without sacrificing critical IT support. The small recurring monthly fee guarantees that Convergence Variables is monitoring your network and performing routine and scheduled preventative network maintenance, including desktop optimization and security updates 

Convergence Variables  provides an array of essential computer services, including PC Management, Server Management and Network Management on a flat rate subscription basis to small and medium sized businesses. We help you minimize the hidden costs of PC ownership which are considerable.

We also minimize the daily hassles involved with using and managing technology, so you can get on with your business. We view ourselves as an extension of your business. Our goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level.

PC Management Plans

Convergence Variables  provides a complete solution for supporting and managing the overall health of each computer in your company. Convergence's PC management plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and Convergence Variables ensures that is possible around the clock.

Convergence Variables offers PC Management in three plans that range from remote only support to full support, including on-site and after hours support.

Network Management Plans

Your computers and networks need regular care to perform at their optimal level. As your IT manager, Convergence Variables  monitors your computers and network health on a daily basis. Having this information allows us to proactively maintain your network and provide strategic guidance before trouble occurs. From the development of a disaster recovery plan to annual technology plans, Convergence Variables will ensure that you have the right resources in place as your small business grows.

Server Management Plans

Convergence Variables offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include 24/7 remote support. For servers that require additional levels of support, quarterly on-site maintenance and unlimited on-site support is available.

Why Use Convergence Variables?

The hidden cost of lost time and productivity due to technical problems is the single largest expense of business technology. With Convergence Variables you have the benefits of a fully staffed IT department, at a tiny fraction of the cost - and for much less than it's costing you to function without qualified IT support. We are at your service 24 hours a day, 365 days a year. When you do have a problem, there's just one number to call, any time of day or night.

Our services are both proactive and reactive. On the proactive side:

We remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.

We assign you a dedicated account manager who takes the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future.

We help with all your technology purchases, assuring that you get everything you need (and nothing you don't), all at the lowest prices.

When a problem does occur, we're always there to help

All of our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who would rather remain non-technical.

We can remotely take control of an unruly PC or server. This frees your employee from wrestling with the problem, the risk of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support. We'll arrive on site as needed and stay there until the problem is fully resolved.

And remember, all this is included in the flat monthly rate. There's no "meter running" as there is with consulting services, so there are no service charge surprises.

Maintenance

Online Asset Reporting

Convergence's Desktop Management System allows comprehensive desktop lifecycle management and provides a real-time accurate account of hardware assets. Real-time queries and flexible reporting options make software license compliance tracking and upgrade planning simple.

Intelligent Agent Desktop Optimization

Convergence’s 24/7 proactive desktop optimization cleans and maintains desktops without work interruption or decreased performance. Intelligent agent works when you’re not and ensures that you’re able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.

Log File Maintenance

Depending on your business needs Convergence will determine the correct log maintenance schedule for your server. This process of maintaining your log files reduces your storage needs, increases your server performance and reduces the risk of downtime.

MS Exchange Monitoring

You've invested in hosting MS Exchange in house and like most companies email is vital to your business. Convergence will actively manage your email ques to ensure both inbound and outbound mail is flowing properly. At the same time Convergence is monitoring your exchange services for responsiveness to ensure your mail is functioning. If you’re down, Convergence's automated monitoring will have you back up and running within minutes. In the event this fails, Convergence has engineers on call to log in to your system and restore your mail (around the clock!).

Voice 714-442-1629  or  949-309-3134 

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